Frequently Asked Questions - Payment

Your telephone company handles the billing for the 900 number you have called. Charges will appear in a separate section of your regular phone bill as BMI.

Learn more about these options on our Payment Methods page. Or look up Pricing for the exact information for your area. Enter your local area code or select your country. You will arrive at the pricing page, click on the 'Western Union' tab and you will be given specific pricing and payment information for these options. You can also call Vibeline and listen to our help menu to learn about paying by Western Union. Or you can call our 24 hour customer service 1-800-431-8423 (VIBE) if you need help.

All charges are discreetly billed as 877-214-2938.

Anytime you purchase online with us, a confirmation screen will appear with the details of your transaction. As well, we will send an email to your email address with the transaction details. This email is your "electronic receipt." You can print this email or confirmation screen for your records. If you are a new member signing up online, you will receive two email messages from us. The first message will contain your membership information for your records, and the second message will contain your transaction details.

Call the system to find out about our current promotions.

US customers: Pay by credit card (Visa, MasterCard, Amex, or Discover), or Western Union. You can also bill to your home phone through a 1-900 number in selected locations.

Canadian customers: Pay by credit card (Visa, MasterCard, or Amex), or Western Union. You can also bill to your home phone through a 1-900 number in selected locations.

Charges will not show up on your phone bill unless you are calling one of our 900 numbers. However, long distance charges may apply if you are calling from outside the local calling area.