Frequently Asked Questions - Free Trials

Yes, but you must use a digital cell phone. If your phone restricts the number on call display, dial *82 before dialing your local number.

Free trials are limited to first-time users. Please call Customer Service at 1-800-431-8423 (VIBE) to find out about our first-time members half-price special offer.

Yes. We offer a free trial membership to every new customer. Just call the main number in your area and identify yourself as a first-time caller. The system will lead you through the process to get your free trial.

No, you can only use your free trial from the number that it was issued to.

It may not work if your number has already been issued a free trial or the system cannot read your phone number on call display (Dial *82 before our number to force display of your number). You may not have any time left on your membership or it may have been more than 7 days since your free trial was issued.

Someone may have used this number for a free trial before. Also, you must call from the same number you used when you got your free trial.

800 numbers are for paid customers only. Call the local area number nearest you. Long distance charges may apply.

Your phone number must show up on our call display or a free trial may have already been issued to your phone number.

Take advantage of our first-time purchase specials available on selected payment types. You can purchase these special offers online or next time you call Vibeline.

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